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BUSINESS OVERVIEW

LOTS Wholesale Solutions is in the business of membership-based wholesale distribution through its cash and carry stores targeted at professional customers.

Our stores offer a wide and rich product range designed specifically to meet our members’ specific needs and expectations. Our full range is categorized into food and beverages, kitchenware, food preparation utensils, household appliances, home decorative items, furniture, bedding, textiles, sport equipment, office equipment, stationery and office supplies, automotive equipment, lighting, maintenance tools, electronic products and others; making Lots the complete one-stop-shop.

Our strict food safety standards and quality control are sure to satisfy our customers’ expectations. Further, our business model ensures that our customers benefit from high-quality products at value-for-money price points. We follow the 3-C philosophy which works on the premise of creating value for the Country, Community and Country, leading on to deliver excellent customer experience.

buyers

Our main focus is on our customers’ needs and satisfaction. Our product assortment, quality and value-based pricing is the key to build and retain our customer base

LOTS Wholesale Solutions caters to multiple segments of resellers and business customers through a membership-based system. Our core customers includes hotels, restaurants and caterers (HoReCa), which have a very strict quality policy as well as retailers and independent (kirana) stores. In addition to that, we will also cater to service professionals like corporates, SMEs, enterprises and institutions including government agencies, educational institutes and hospitals.

Our products are categorised into food and beverages, kitchenware, food preparation utensils, household appliances, home decorative items, furniture, bedding, textiles, sport equipment, office equipment, stationery and office supplies, automotive equipment, lighting, maintenance tools, electronic products and others. The customers have the option to purchase them in different pack sizes.

We have put in our significant effort to provide internationally-benchmarked quality products to our customers. We have been able to achieve that by controlling our processes every step of the way, from sourcing to retail. Further, our value-based prices and easy payment and delivery solutions offer unmatched convenience to the customers.

SUPPLIERS

Our main focus is on our customers’ needs and satisfaction. Our product assortment, quality and value-based pricing is the key to build and retain our customer base.

Our product selection is based on detailed research that is specific to the region as well as the community. These products are then sourced from benchmarked suppliers, some of whom have partnered with us internationally. As we work to ensure customer satisfaction, we offer a wide selection of private brand products, in addition to leading national and international brands. A critical element of our success worldwide is the support that we provide to home-grown brands – an essential component of our region-specific business strategy and a significant part of our Local Love programme.

This approach is extended to the daily needs and grocery section of our product range as well. All efforts are made to source fresh produce from local farming community, which helps farmers earn better while reducing wastage during transportation and storage.