Section Manager-Fresh

Job Description

Position : Section Manager-Fresh
Location : Store
Experience : 3 Years
Qualification : Bachelor's Degree


  • Drives sales of Fresh Food area; fully responsible for department profit and loss, margin,
    shrinkage management and budgeted costs
  • Ensures the freshness and quality of all stock, including monitoring of sell-by date and
    proper FIFO rotation of related stock
  • Ensures a pleasant shopping experience for all customers; responds to customer
    complaints or inquiries and solicits customer feedback and input; creates customer
    satisfaction by building relationships and trains staff to make eye contact when greeting
    customers or accompanying customers to the specific location of a requested item
  • Retention and expansion of customer base through service level
  • Responsible for department layouts and standards.
  • Ensures execution of established safety, security, quality, and Fresh operations policies
    and procedures
  • Ensures staff knowledge to clearly present the specifications of Own Brand products to
  • Analyses fresh department KPI and trends and prepares action plans to leverage the
    store’s fresh food strengths and address areas of opportunity
  • Ensures consistent delivery of, product quality, freshness, price exception and
    appropriate product levels that mirror the Customer Proposition Statement
  • Control and conduct stock take activities
  • Ensures the department equipment is used properly, maintained according to
    manufactures guidelines and is in good working condition; coordinate with ALC & GA
    Departments on cleaning tools, etc. regarding maintenance requirements for Scales, etc.
  • Controls and approves daily ordering DC & Direct Supply and recommends adjustments
    or cancellation as planned.
  • Stock loss prevention & waste management;
    • Ensure stock accuracy for all fresh departments
    • Ensure the control disposal and clearance of articles
  • Responsible for store hygiene audits
  • Monitor competitors’ activities


  • Ensures strict compliance with company dress code
  • Reviews and approves monthly manpower schedule for all Fresh Departments
  • Carry out any other duties assigned by the ASGM and SGM


Education and/or Job Experience Requirements

  • Bachelor degree (in Agriculture, or Hospitality) is preferable.
  • Leadership experience of 3-4 years of in Commodity Department in a reputablesupermarket, food service, or relevant.
  • English communication is preferable.

Core Competency

  • Attention to details, flexible, a team leader, decisive, self-motivated
  • Strong customer focus, self-disciplined
  • Business drive, oriented for future possibilities,Adaptable and changes course easily
  • Analytical
  • Coaching, developing and team building
  • Possess good communication, interpersonal skills
  • Ability to work under pressure
  • Passion of food

Technical Competency

  • Ability to withstand a working environment of -20 degree C as necessary
  • Availability to work all shifts, weekends and holidays and evening as necessary
  • Basic computer literate.
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Key Job Details

  • Country: India
  • State: Haryana
  • City: Store
  • Category: Assistant Store General Manager -Operations
  • Required Education: Bachelor's Degree
  • Position Type: Operations
  • Employment Type: Full-Time
  • Contract Type: Fixed Term - Long Term
  • Req ID: 187212BB